PDCA is an improvement cycle based on the scientific method of proposing a change in a process, implementing the change, measuring the results, and taking appropriate action. The cycle was devised by J. Edwards Deming in the 1950s
The PDCA cycle has four stages:
|Plan||Determine customer needs|
Identify the concern or problem
Set out the working plan
Collect data and study
Seek root causes
Train as necessary
|Do||Implement the improvement|
|Check||Were the objectives met?|
Review root causes
Confirm continued improvement
What was learnt?
What could be done better next time?
Is the problem completely solved?
|Act / Adjust||Identify further improvements|
Write and adopt new standards
Communicate the requirements
Celebrate & congratulate